Shipping Policy

Last updated: 27 September 2026

At Valadezl Living, we work to process and deliver your orders as quickly as possible.

1. Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully received.

Orders placed during weekends or UK public holidays may be processed on the next business day.

2. Standard Delivery

Our standard UK delivery time is approximately:

5–8 business days

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, severe weather, public holidays or other unexpected events.

3. Processing + Delivery Time

Please allow:

1–3 business days for order processing

plus

5–8 business days for standard delivery

This means the overall estimated timeframe from placing your order to receiving it is approximately 6–11 business days.

4. Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your purchase.

5. Tracking

Where tracking is available, tracking information will be sent to the email address provided with your order after the order has been dispatched.

Please allow some time for tracking information to become active.

6. Incorrect Delivery Address

Please make sure that your delivery address is complete and accurate when placing your order.

If an order cannot be delivered because an incorrect or incomplete address was provided, please contact us at:

support@valadezliving.shop

We will do our best to assist you.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us at:

support@valadezliving.shop

Please include your order number so that we can investigate the delivery.

Nothing in this policy affects your statutory consumer rights.

8. International Shipping

We currently offer shipping according to the destinations available at checkout.

Available destinations, shipping charges and applicable delivery estimates will be displayed during checkout.

International customers may be responsible for applicable customs duties, import taxes or other charges where relevant.

9. Contact

Valadezl Living
9 Allandale Gardens
Lancaster
England
LA1 5JN
United Kingdom

Email: support@valadezliving.shop
Phone: +44 7427603104